Privacy Policy

Effective Date: February 23, 2026

IESO Nova Scotia is committed to protecting the privacy of individuals who visit our website. This Privacy Policy explains what information we collect through this site, how it is used, and how it is protected.

  1. Information We Collect

Contact Form Information

If you contact us using the website contact form, we collect the information you choose to provide, which may include your name, email address, and the contents of your message. This information is used solely to respond to your inquiry.

Website Usage Information

We use Google Analytics (GA4) to collect information about how visitors use this website. This may include pages visited, time spent on pages, general geographic location (such as province or country), and device and browser type.

This information is collected in aggregated form and is not used to identify individual visitors.

  1. How We Use Information

Information collected through this website is used to:

  • Respond to inquiries submitted through the contact form

  • Improve website content and performance

  • Understand how visitors use the site

We do not sell, rent, or trade personal information collected through this website.

  1. Cookies and Analytics

This website uses cookies to support analytics through Google Analytics.

Cookies are small data files stored on your device that help us understand how visitors interact with the site. Analytics information is used for statistical and reporting purposes only.

Analytics information may be processed by Google in accordance with its own privacy practices. For more information about how Google collects and processes data, please visit:

https://policies.google.com/privacy

You may disable cookies through your browser settings. Please note that doing so may affect certain website functionality.

  1. Storage and Security

Information submitted through the contact form is transmitted by email to authorized staff for the purpose of responding to inquiries.

This website is hosted on servers located in Canada. Reasonable administrative, technical, and physical safeguards are in place to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

  1. Disclosure of Information

Personal information collected through this website will not be disclosed except:

  • As required or authorized by law;

  • In accordance with the Freedom of Information and Protection of Privacy Act (Nova Scotia); or

  • Where necessary to respond to an inquiry or fulfill a request.

  1. Retention

Personal information submitted through the contact form is retained only as long as necessary to respond to the inquiry and in accordance with applicable records retention requirements.

  1. External Links

This website may contain links to external websites. IESO Nova Scotia is not responsible for the privacy practices of other websites.

  1. Contact

If you have questions about this Privacy Policy or how personal information is handled, please contact: info@ieso-ns.ca